TERMS AND CONDITIONS

ACCESS
All guests shall permit the owner, our property management company & any appointed tradesmen access to the property at any reasonable time to carry-out any routine or emergency maintenance work.


ARRIVAL AND DEPARTURE
You may gain access to the property after 16:00pm on the day of arrival and the property must be vacated by 10:00am on the day of departure, unless otherwise arranged and agreed.


BOOKINGS
All bookings must be made by a person aged over 21 that is a member of the party that will be occupying the property.


BOOKING DEPOSIT
A non-refundable deposit of 20% per stay is payable within 7 days of making your booking. If the deposit is not received within 7 days we reserve the right to cancel your booking. The booking will be confirmed to you once the deposit has been cleared, usually within 7 days of receipt of your deposit. Once your booking is confirmed the deposit will be non-refundable but will be deducted from the full amount payable.


CANCELLATION
Notice of any changes or a cancellation must be made in writing at least 8 weeks before departure. In the event of cancellation by you within 8 weeks of your departure date the following charges will normally apply:
6-8 weeks before departure - 33% of property rental charge
4-6 weeks before departure - 67% of property rental charge
Less than 4 weeks before departure -100% of property rental charge.

In the unlikely event that circumstances beyond our control results in the cancellation of the booking we or our property management company reserves the right to cancel the booking. In this instance any refund will be limited to any monies already paid by you.


CANCELLATIONS MADE BY US - DUE TO FORCE MAJEURE
For contractual clarity force majeure is defined as "unusual and unforeseeable circumstances beyond our control, the consequences of which we could not avoid even with the exercise of all due care”, including (by way of example only) war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or airline rescheduling." In no circumstances will any compensation be payable by us or our property management company as a result of any cancellation due to force majeure.


CHANGES MADE BY US
With the exception of force majeure (see above clause) we may need to amend certain aspects of the accommodation, which we reserve the right to do at any time. Minor changes, if they occur, may not necessarily be advised and will not qualify for compensation. In the case of a major change we will inform you as soon as is reasonably possible, if there is time before your departure. Once a change has been confirmed and accepted by you, no further claims for compensation or additional expenses will be allowed.


CLEANING
The rental price includes one clean per stay. If additional cleans are required this should be arranged directly through our management company and will be payable locally.


CONFIRMATION
We will send confirmation directly to you either by post, fax or email. The confirmation will contain your requested dates and other relevant information. You are required to carefully check your written confirmation to ensure that it is correct and exactly matches your requirements. If it does not, you are required to contact us within 24 hours of receiving your confirmation to inform us of any inaccuracies.


CONTRACT
A contract will exist when we have accepted a deposit and issued our confirmation invoice.

INSURANCE
This is not included. We do not provide any insurance cover and you are strongly advised to take out adequate travel or holiday insurance, to cover cancellation, accidents, illness or damage. Please ensure you have specific and sufficient holiday insurance to cover all your needs.


LIABILITY
You are advised that you are occupying a private property and therefore are responsible for your own safety in respect of any loss, personal accidents or damages sustained by you or any members of your party during your stay. It is your responsibility to ensure that you have adequate holiday insurance to cover personal injury / accidents / damage. No claims whatsoever will be accepted by us or our property management company.

We and our property management company accept no liability for loss of mains services or failure of appliances or of any actions taken in the vicinity of the property by any authority or third party persons beyond their control.


PASSPORTS AND VISA’s
You are advised to familiarize yourself with the requirements for travelling visa free into the United States. Conditions relating to visa’s are subject to change and you are strongly advised to check with the U.S. Embassy information line, before purchasing your tickets, by calling either their automated information line on 09068-200-290 (60p/min), operator assisted line on 09055-444-546 (£1.30/min) or by visiting their website at www.usembassy.org.uk/rctour.html.

If you do not meet all of the requirements for travelling visa free, you will require a visa. Please allow sufficient time for your visa application to be processed.


PAYMENT
Full payment of the outstanding balance must be received at least 8 weeks before departure. If the balance is not paid in time, we reserve the right to cancel the booking and retain the deposit. All reservations made less than 8 weeks prior to departure will require full payment at the time of booking.


PETS
Under no circumstances are pets of any kind permitted.


POOL
All guests use the pool and its surrounding areas at their own risk. Children are required to be supervised at all times when using the pool or on the pool deck area. We and our property management company will accept no responsibility for any loss or personal injury incurred from using the pool or its surrounding areas.

DO NOT TAKE GLASSES OR BOTTLES ONTO THE PATIO AREA.


POOL HEATING
The cost of pool heating is not included within the villa rental prices. If you require pool heating this should be requested at the time of booking and the cost will be added to your invoice at the rates shown on our website.

Pool heating can also be requested at any point during your stay through our management company and the cost will be payable directly to our management company.


PRICES AND SURCHARGES
Whilst we make every effort to avoid amending prices, we reserve the right to do so at any time.


SECURITY DEPOSIT
Upon payment of the outstanding balance, you shall be required to pay a refundable security/breakage deposit of £250 per stay. This deposit covers any breakage's, or damage to the property, or its contents and for any excessive cleaning costs above that normally required in connection with the occupancy. The deposit will be refunded to you as soon as possible and no later than 28 days after you have vacated the property, less the cost of any breakage's, or damage caused during the period of rental in accordance with our property management companies report. Our local management team agent will greet you shortly after your arrival to ensure all is well and will inspect the property prior to your departure.


SMOKING
Smoking is not permitted inside the property. In the event that this condition is breached then the cost of cleaning and refreshing the property will be deducted from the security deposit.


SUB-LETTING
The booking is made only to those named on the booking form. No further persons are permitted to stay and sub-letting is not allowed.


TRAVEL SAFETY
Important safety related information regarding all overseas holidays can be found on the Foreign Office website at www.fco.gov.uk.

Please refer to the Department of Health booklet "Health Advice to Travellers" available at main post offices or by phoning 0800 555 777 or on visit www.doh.gov.uk/traveladvice/index.htm.