TERMS & CONDITIONS (as at 15 May 2010)

T E R M S A N D C O N D I T I O N S

PRICES
Unless otherwise stated, all prices are shown inclusive of Tax.

POOL HEATING
There is an additional weekly charge of $120 (£75) inclusive of Tax for heating of the Pool which must be paid in advance - for periods of less than 7 days, a reduced fee will be levied. It will normally take between 24-48 hours to heat completely the water and thus advance notice is preferred to aid the delivery of our quality service.

CLEANING
Standard cleaning charges are included in stays of 7 nights or more - please note, however, that for bookings of less than 7 nights, an additional Charge of $75/£42 (inclusive of Tax) is payable. This excludes any surcharge that will be imposed for additional cleaning should our strict non-smoking policy be violated (see below).

PAYMENT
Payment can be made via PayPal, internet banking to our designated accounts in Florida and the UK or by cheque (check).

Our payment conditions are 20% of the total Rental Cost due must be received at the time of the booking – the balance is due to be paid in full (and any cheque etc cleared) at least 30 days prior to the arrival date

NON SMOKING POLICY
For the health and comfort of our guests, a strict non-smoking policy is operated – please see Security Deposit details below

PETS
We regret that pets are strictly not permitted on the premises.

ARRIVAL / CHECK-IN TIME The villa can be occupied any time after 4pm on the day of arrival.

SECURITY DEPOSIT
A security deposit ($300/£200) is required against damage, theft, smoking damage etc at Check In time - a credit card will be accepted by our Management Company, Contempo Florida Holidays or alternatively guests can purchase insurance to protect themselves against claims in the event of damage to the property etc (Contempo will provide details upon arrival).

Any violation of our strict non-smoking/no pet policies will incur an additional full villa cleaning surcharge that will be charged against this security deposit.

CHECK-OUT
Check-out Time is 10am - prompt departure is requested since this will enable our cleaners to prepare for the arrival of our next guests.

VEHICLE PARKING
All vehicles must be parked on the driveway to avoid the imposition of fines - CCTV monitors identify offenders. No vehicles are permitted in the garage.

SECURITY The external garage door must be kept locked at all times and in the interests of security the internal door to the garage (leading to washing machine facilities) must be kept locked at all times when the villa is unoccupied.
The security bars relating to the door which open onto the pool area must be placed effectively in place whenever the villa is unoccupied and it is strongly recommended that the sun blinds are closed also in order to protect personal property since the owners can accept no liability for loss or damage to personal property in this respect.

CANCELLATION POLICY
Upon written notification being received, the following is applicable:

More than 180 days in advance of the agreed Arrival Date of the Booking, 100% of the full Rental Cost will be refunded (including deposit)

At less than 180 days but more than 120 days in advance of the agreed Arrival Date, 50% of the total Rental Charge is payable

At 120 days or less prior to the agreed Arrival Date, NO refund of any deposit or advance payment will be permitted and the FULL Rental Charge becomes payable immediately (excluding any pool charges paid in advance).

DIRECTIONS
Full directions to our Ava Dream Villa will be provided. Our villa is located at 110 Cardinal Court, Lake Wilson Preserve.