Excellent customer service from owners
Susan Clarke
25/04/2020
We were booked to stay here at the end of March/beginning of April and unfortunately had to cancel due to Coronavirus.
Cliff and Jan were there every step of the way to help and support us through our cancellation and they did it with such good humour and kindness. We were able to obtain a partial refund which was very fair and we are hoping to make a booking for next year. Although we didn’t get to stay at the villa on this occasion we are so looking forward to our future visit safe in the knowledge that the owners are lovely people who go out of their way to be helpful. 10/10 Cliff and Jan!
Outstanding service
Stuart Hawksworth
03/04/2020
From first contact Cliff and Jan provided excellent communication and a friendly service. Our stay was affected by the Coronavirus, we were elsewhere in Florida prior to our scheduled arrival and our return flight was cancelled.
At about the same time Cliff proactively contacted us prior to our arrival at his villa to see where we were and what help he could offer, including extending our stay if we were stranded. That gave us great peace of mind.
We did get home on a repatriation flight before we were able to stay at the villa and Cliff kindly refunded our security deposit, together with the pool heating and cleaning fees. This is outstanding service and we will certainly be looking to staying here when happier times prevail.
Thank you
Stuart & Ryska
Holiday Stay
Ms Janet Allen
16/11/2019
Was just what we needed. in easy reach of all the parks but very peaceful when spending time at the pool and Jacuzzi
owners very helpful on any queries we had. would stay again
Stunning Villa
Steven Christmas
04/08/2019
Just back (4th Aug’19) from Hamilton House. Lovely villa with literally everything you will need for a fun packed holiday. The house is very clean and tidy and has every thing you will need. It is like home from home. The beds are very comfy, plenty of space for a family. Nicely laid out and roomy. Bedrooms are well equipped and comfortable. The kitchen is brilliant with loads of crockery and cutlery, you will want for nothing. Dishwasher was a treat! Games room is a great extra and a big washing machine and dryer so you can avoid taking excessively heavy suitcases. Swimming pool was brilliant and heated jacuzzi was amazing after long days in the parks. You have 2 sets of shops close by and Champions Gate is 10 minutes away with loads of shops, publix and restaurants. Location is great you are 10 minutes to the nearest Interstate so you can easily travel to the parks if you have a car. Your base is as important as the holiday arrangements and Hamilton House exceeded our expectations and made a long day in the park more relaxing. The owners communication was fantastic from start to finish. So thank you to you both for helping make our holiday in Florida amazing.
Lovely villa
Claire Richardson
29/07/2019
We stayed for a fabulous 3 weeks and recommend this property.
The villa was clean, and the master bed was huge and so comfy! The pool and hot tub were great after a long day in the parks. Great location in a very quiet residential cul-de-sac. Cliff and Jan answered any queries promptly and were great to deal with.
Perfect villa and location!
Russel Hubbard
17/04/2018
Had a great two weeks in the villa, everything you need is there for a perfect holiday. The house is very well presented and is pleasent to stay in.
Location is perfect for both Disney and universal parks, about 30 min drive.
Walmart and a publix supermarket within easy reach. Also a good selection of restaurants locally at champions gate. Highly recommend chillis and millars ale house (fantastic ribs!).
Pool was great my 2 boys loved it, hot tub was great after a day at the parks.
Came home with very minimal washing due to having washing machine and a dryer.
Highly recommend and if we ever return we will stay here again.
Review added by Property Owner
Fantastic villa everything home from home
Carol W
09/05/2017
Fantastic villa, everything you need at your fingertips, well decorated, very homely and comfortable, pool and patio area inc jacuzzi were fab. Will certainly be going back again. Marlyn the owner was extremely helpful, she rang on our 1st day to ensure that everything was ok. Have stayed at a couple of villas over the years and this is by far the best one. Very quiet and relaxing. Hopefully there will be a space for us next year. Will be booking next week.
Review Submitted: Sep 22, 2016 Date of Stay: Aug 2016
Review added by Property Owner
Perfect house, great location, best holiday
Cath
09/05/2017
Absolutely loved the house it's just perfect! Was in a great location we rarely drove any further than half hour distance to get anywhere it's great! Shops and restaurants local too :)
Pool and jacuzzi were the highlight of the house and we used both every day!
Villa had all the facilities you'd have at home and more, everything has been thought about.
First time in florida and we loved it so much we are going back next year and hope to stay here again! We felt so at home there it actually felt like our home was such a lovely feeling, very warm and homely feel to the house the Christmas tree up was a fab touch wasn't expecting that :)
Thanks again for everything
Review Submitted: Dec 19, 2016 Date of Stay: Dec 2016
Review added by Property Owner
Lovely Family Villa
Sarah
09/05/2017
The villa was just what was needed, lovely decoration, comfortable and well equipped. Our boys lived in the pool area, we lived in the hot tub! driveway big enough for 2 cars.
We had lots of local information left for us when we arrived which my parents in law found very helpful.
We had a lovely stay and were well looked after by the owner, very happy and if and when we go back to Florida will definitely be staying here again!
Thank you!
Review Submitted: Apr 19, 2017 Date of Stay: Mar 2017
aug 2010
Ross & Family
24/08/2010
Hi Marlyn,
Just to write to thank you for a briliant stay at your villa last week.
We thought it was a great base from which to get around. We loved Champions Gate and the atmosphere around the villa.
Pool, hot tub, free phone calls etc were great and I think that the photos on the site (although very good) do not actually do it justice - it is a fabulous property!
It is our first time in Florida and we did Universal and plan to come back next year and do the Disney parks so, if available we would love to book your property again. We will also recommend your villa to friends.
We are staying up in Vistana Vilages for our final week (this week) and so will post the keys back to you when we return to the UK on Saturday - hope that is OK - if not please let me know.
Thanks again,
Ross and Family
Tracy Sophie & Olivia
Tracy Sophie & Olivia
13/02/2010
Tracy – Brilliant time in Florida better that last year lovely villa really enjoyed our stay
Sophie – Staying at this villa made this holiday to Florida better than last year, on my 16th Birthday we went to discovery Cove which was one on the best things that I have ever done although it is expensive it is worth every penny Thanks for a great stay
Olivia – This holiday was awesome the villas was really nice I loved the hot tub. Swimming with dolphins was wonderful I loved my holiday here even though we stayed for 3 weeks I wish we could have stayed longer
Alister Rachael & Megan
Alister Rachael & Megan
13/02/2010
Oxfordshire
We had a very enjoyable holiday here, visited Florida 4 times and this was the best villa we have stayed in
Thank for letting us stay!!
Bromenshenlcel
Brimensheniel
13/02/2010
Minnesota
We stayed here for a week and it was great, after we came back each day we would go for a swim and then relax in the hot tub. This is a great villa loved it here.
Mayrs Family
Mayrs Family
13/02/2010
Nice villa in a good location to theme parks. Quiet area and easy to find.
Reviews
All
27/06/2009
Mr & Mrs Johnson - Milton Keynes
We so enjoyed your villa as we felt at home, Publix at Champions Gate is so near and they make great fresh filled rolls
Many thanks – Hope to be back soon
Nicholas Family - Ohio
Nice place to stay and have fun the pool and Jacuzzi are great after the parks and we loved the games room. Thank you again we will be back next March
Mallett Family - Wisbech
Thank you for a lovely villa well appointed & appreciated good location for all the parks
Hitt Family - London
Thanks for the loan of your house we all had a brilliant time. The swimming pool and Jacuzzi were well utilized after a hard day at the parks. Don’t miss tower of terror our kids couldn’t get enough of it!! Must have gone on it 10 times
Cohu Family - Norwich
We had a brilliant time thank you very much for the use of your pram (stroller) the heated pool was excellent. The girls loved the princess room we WILL be back
Simpson Family - Montrose
Well we kept our promise and come back, just like last time everything great as usual spent a fortune shopping. Had a few meals a t Sizzlers & yes it was brilliant good to look back on our last comments
Sore feet – sore back but had a great time will be back again
Henna Clare Dave - S Wales
Once again amazing holiday! We have achieved so much in a short space of time. Discovery cove was a first and absolutely fab we’ve had brilliant family time together a price you can not say… thanks for the use of your house we really appreciate it
We’ll be back for a third visit at this wonderful place cheers
Taylor Family - Blyth
Really enjoyed or stay hot-tuba god sent after the busy parks found the villa had everything to hand just as you said
Hiscox Family - Chepstow
Second visit to this lovely place everything is just perfect – no kids with us this time did everything at our own pace, as Arnie would say, “We will be back”
Richards Rochester N Y
What a wonderful villa you have! We had a terrific time and we hope to use your home again we can’t wait to tell everyone about your wonderful home thank you so much
Dawson Family - Preston
Thanks for the loan of the lovely villa everything we needed for a great holiday air conditioning, pool and hot tub wonderful
Enjoyed all the parks get there early can be very tiring thanks again
Garrod - Ontario
Great alternative to expensive busy hotels the hot tub was a nice touch great way to end a busy day at the parks
Moscrop - Bedington
4th time to Florida 1st time in a villa cant’ wait to come back villa was 1sr class not forgetting the pool best holiday yet!!! In Florida MANY THANKS
Frazer Family - Berkshire
Great family holiday. Villa was the ideal location. Kids enjoyed the pool especially after returning from the parks nobody wanted to go home!!!!
Freath - North Shields
Been at this lovely villa so many times now it feels like home!!
Has a lovely time again and the weather stayed good
The Lachlans - West Sussex
We very much enjoyed our stay….. very cosy!
We return again & again to Florida TO ENJOY WHAT IT HAS TO offer, of all the times we have been to the U SA this villa has certainly been the most homely.